PRICING PLANS
Scale your team and deliver an amazing customer experience with AI agents
- AI agents for chat and mobile
- Autoflows
- Custom actions
- CSAT collection
- Insights dashboard
- Ready-to-use ticket triage models
- Multilingual support
- AI QA
- AI agents for email, voice, and Slack
- AI-surfaced insights
- Multi-brand management
- Custom handoff models
- Solve API
- Knowledge gap detection and AI article creation
- Autoflow gap detection and generation
- Analytics API
- Enterprise security and governance controls
add-ons
Built for support leaders who want smarter, scalable service
Customize AI agents, workflows, and tone for each brand or persona while managing everything centrally with full visibility and control.
- Create up to 20 brands. Need more? Let's talk.
- Personalized channel experiences
- Custom AI personality per brand
Fetch detailed, conversation-level data from every customer interaction and connect it to your existing tools, dashboards, and data systems.
- Conversation-level data across chat, email, voice, API, and Slack
- Performance insights including deflection, CSAT, intent, and resolution outcomes
- AI QA scores, context variables, and workflow-level analytics for deeper optimization
Discover analyzes real customer conversations to surface missing content and automation opportunities.
- Knowledge gap detection based on real ticket and chat data
- AI-recommended article creation for missing content
- Suggested automation based on recurring issues
Pricing Plans
An AI solution for every support team
Trusted by brands delivering exceptional service
Frequently Asked Questions
Customer data protection is critical at Forethought. We implement robust security measures including data encryption, compliance with industry standards, and regular security audits to safeguard your information. Details on our security and compliance will be found here.
We provide a range of resources including comprehensive guides, customer support, knowledge base articles, and personalized assistance to help you maximize the benefits of our platform.
Forethought offers integrations with a variety of platforms and systems, ensuring seamless connectivity with your existing workflows. The exact integrations available can be found here on our website or by contacting our sales team.
Depending on the usage you purchase, additional usage charges may apply if your usage exceeds the plan’s limits and purchase volume. It’s best to discuss with our sales team for precise details on overage charges relevant to your chosen package.
Our pricing model is a blend of platform access fees and an outcome-based pricing cost. Optional add-ons can be added to customize the platform. Please consult with our sales team for a detailed pricing structure.
Yes, we offer a Proof of Value (POV) instead of a traditional free trial. We work with you and your data to demonstrate how swiftly and effortlessly Forethought can be deployed and utilized to showcase the platform’s effectiveness in real-world scenarios.