Agatha makes it easy to be a “genius” at customer support. She helps support teams increase their productivity by taking on tedious tasks like triaging tickets, finding answers to common issues, and getting new hires up to speed.
Increase agent productivity and reduce resolution time by using Agatha's suggested answers.
Increase first contact resolution by applying answers powered by your entire knowledge base.
With all the time saved, now you have more time to focus on customer delight!
Our AI automatically scans and categorizes incoming customer inquiries for fast, effortless routing of tickets to the right agents.
Answers are recommended in your Salesforce, Zendesk, and Front help desks so your team can find info faster and more intuitively.
We index your documents like past tickets, KB articles, macros, Google Docs, videos, etc. As your knowledge grows, Agatha automatically updates to save you time.