An answer engine for
the enterprise

Unlock the true power of your enterprise knowledge with our state-of-the-art AI, starting with our Agatha AnswersTM app for Customer Support on Zendesk and Salesforce.

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Agatha Answers will:

Offer in-context answers to incoming support inquiries

Route incoming cases to appropriate agents

Augment incoming cases with relevant metadata

Fill gaps in your knowledge base

How it works

Testimonial

“We're delighted to be working with Forethought.
The Forethought Agatha platform reduced time to resolution on tickets by up to 32%.”

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PJ Ople

Senior Director, Support Engineering & Customer Education

Mixpanel

Supported platforms

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