Meet Agatha, A.I. for Customer Support

Agatha makes it easy to be a “genius” at customer support. She helps support teams increase their productivity by taking on tedious tasks like triaging tickets, finding answers to common issues, and getting new hires up to speed.

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Increase agent productivity and reduce resolution time by using Agatha's suggested answers.

More Accurate

Increase first contact resolution by applying answers powered by your entire knowledge base.

More Delightful

With all the time saved, now you have more time to focus on customer delight!

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Agatha Predictions

Eliminate manual triaging and issue escalation

Our AI automatically scans and categorizes incoming customer inquiries for fast, effortless routing of tickets to the right agents.

Agatha Answers

Help your agents solve key customer issues faster

Answers are recommended in your Salesforce, Zendesk, and Front help desks so your team can find info faster and more intuitively.


Powered by your internal sources

We index your documents like past tickets, KB articles, macros, Google Docs, videos, etc. As your knowledge grows, Agatha automatically updates to save you time.

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Eliminate manual work and improve your support team’s response efficiency by up to 32%

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