Meet Agatha, A.I. for Customer Support
Agatha makes it easy to be a “genius” at customer support. She helps support teams increase their productivity by taking on tedious tasks like triaging tickets, finding answers to common issues, and getting new hires up to speed.
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Faster
Increase agent productivity and reduce resolution time by using Agatha's suggested answers.
More Accurate
Increase first contact resolution by applying answers powered by your entire knowledge base.
More Delightful
With all the time saved, now you have more time to focus on customer delight!
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Agatha Predictions
Eliminate manual triaging and issue escalation
Our AI automatically scans and categorizes incoming customer inquiries for fast, effortless routing of tickets to the right agents.
Agatha Answers
Help your agents solve key customer issues faster
Answers are recommended in your Salesforce, Zendesk, and Front help desks so your team can find info faster and more intuitively.
Integrations
Powered by your internal sources
We index your documents like past tickets, KB articles, Google Docs, videos, etc. As your knowledge grows, Agatha automatically updates to save you time.
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