Answer customers faster

Agatha suggests answers to support tickets to increase agent productivity and embeds directly into existing helpdesks like Zendesk and Salesforce.

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Agatha Assist

Increase support agent efficiency
by 35%

Agatha helps new teammates get up to speed faster, and she helps veterans find the answers they know are there faster than ever before.

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Unlock the power of your collective knowledge

Find the right solution to a customer problem with a quick search. Agatha accesses data spread out across multiple sources instantly and delivers the best answer for the situation.

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Why Choose Assist?

Optimized for Your Workflow

Agatha fits right into your team's workflow with little to no training.

Smarter Search

Agatha Answers uses Natural Language Understanding (NLU) to suggest the best answers.

Quick Actions

Past solutions and answers surface to the top, allowing you to apply them with one click.

Continuous Learning

Upvote and downvote an answer to help Agatha improve results.

Custom Filters

Agents can select the knowledge sources that work best for them.

Works Across Channels

Get answers to your agents for email, chat, or phone queues.

Close more tickets, faster

Help your customer support agents focus on delighting customers

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