Operations management

Doing more with less is crucial

Improve customer support systems that will save your agents time and your business money

How Agatha helps operations management:

Solving common issues

Assisting with complex tickets

Labeling spam & escalations

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Join these top companies using Forethought to transform their businesses

Sacrifice Nothing

Good for the bottom line

Unlike a lot of ticket solutions, Agatha doesn’t force you to choose between saving money and making customers happy.

Simplified operations

Agatha starts working the day she is implemented. Once she starts working as part of your workflow, she never stops learning. And she’ll adapt to changing business needs and as your business grows.

Start saving money now

When Agatha triages and resolves tickets for you, she takes tedious work off your overburdened team, saving your support team hours of repetitive tasks and saving your business money.

I think we are seeing this increase in customer satisfaction because now our agents are spending time with these more challenging tickets and responding back quicker because they don’t have to deal with easy, kind of one-off tickets.

Gerald Hastie

Director of Student Support Operations

See the success story

of MasterClass Tickets Immediately Resolved

Operations management

Doing more with less is crucial

Join these top companies using Forethought to transform their businesses

Sacrifice Nothing

Good for the bottom line

Try Forethought with your team