Drive Self Service with Agatha Solve

Increase self service rates with a multi-channel approach, whether its on your help center, chat or email.

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Created for teams using:

AI Powered Self Service, No Matter the Channel

Using Agatha Solve, meet your customers over the channel they prefer. Agatha can provide customers with relevant knowledge base articles and macros over:

  • Email/Webform
  • Chat
  • Web Widget on the knowledge base

Smarter Help Desk Search

Using the Solve Widget provide customers with the right answer every time. If Agatha can't provide the right answer, customers can create a ticket or hand off to chat without leaving the Widget.

Start Automating

Automate Repetitive Tasks with Solve Workflows

Solve Workflows is for the common and repetitive requests that can't be answered with articles or macros. Using Workflows, you can automate the repetitive tasks bogging down your agents.

Perfect for: 

  • Refund requests
  • Order updates
  • Password resets
“I am so impressed with the results, so I want to put Forethought in front of every support channel that we have.”

Director of Customer Support

As Featured In

Launch Agatha Within Days

Agatha doesn't take weeks or months to launch like a typical "conversational ai" chatbot. Within a few days, your team can be creating a better customer support exerience with our AI-powered agent.

Improve CSAT, Reduce Costs

The best customer support experience is a combination of human + machine. With Agatha, you'll reduce costs and improve CSAT at the same time.

Agatha is an AI-powered customer service agent.

Multi-Channel Support

When you hire Agatha, you also hire a world-class support organization. Every Forethought customer is assigned a personal Customer Success Manager.

Habla Espanol? Si

Not only will Agatha learn everything about your past tickets and all your knowledge base articles, but she can help future customers in over 100 languages.

Ready to drive self service and lower costs? Set up your custom demo.

Schedule A Demo

Schedule a demonstration with a Forethought team member to see Agatha live.

See Agatha Live

Get in touch with us to see Agatha in action