Increase self service rates with a multi-channel approach, whether its on your help center, chat or email.Request a Demo
Created for teams using:
Using Agatha Solve, meet your customers over the channel they prefer. Agatha can provide customers with relevant knowledge base articles and macros over:
Using the Solve Widget provide customers with the right answer every time. If Agatha can't provide the right answer, customers can create a ticket or hand off to chat without leaving the Widget.
Solve Workflows is for the common and repetitive requests that can't be answered with articles or macros. Using Workflows, you can automate the repetitive tasks bogging down your agents.
Director of Customer Support
Agatha doesn't take weeks or months to launch like a typical "conversational ai" chatbot. Within a few days, your team can be creating a better customer support exerience with our AI-powered agent.
The best customer support experience is a combination of human + machine. With Agatha, you'll reduce costs and improve CSAT at the same time.
When you hire Agatha, you also hire a world-class support organization. Every Forethought customer is assigned a personal Customer Success Manager.
Not only will Agatha learn everything about your past tickets and all your knowledge base articles, but she can help future customers in over 100 languages.
Schedule a demonstration with a Forethought team member to see Agatha live.
Get in touch with us to see Agatha in action