Stop copy pasting support templates, respond automatically with Solve

No need to build new templates to respond to the common requests your getting. Use existing data from past tickets and your knowledge base to close out tickets instantly.

Request a Demo

Created for teams using:

Solve your repetitive requests instantly, with accuracy.

Agatha answers common questions using your existing knowledge base articles or help desk macros so customers receive answers quickly. Agatha can respond to tickets no matter what channel they come in through; including email, webform and chat.

She also has a 95% accuracy, meaning your customers will only get the right answer, the first time.

Web-Widget Customer Self-Service, done right

Customers want to be able to find their own answer, but they shouldn't need to look through hundreds of help doc articles. Because Agatha can ingest hundreds of thousands of prior support tickets, she knows exactly what article will best help your customer's latest inquiry.

Plus, Agatha only sends the most relevant sections from the knowledge center, not all five pages.

Start Automating

Starts Solving Requests Day 1, embeds into existing systems.

Agatha is able to integrate into your existing support software and learns from past data no matter where it lives. She can start solving problems day one.

“I am so impressed with the results, so I want to put Forethought in front of every support channel that we have.”

Director of Customer Support

As Featured In

Launch Agatha Within Days

Agatha doesn't take weeks or months to launch like a typical "conversational ai" chatbot. Within a few days, your team can be creating a better customer support exerience with our AI-powered agent.

Improve CSAT, Reduce Costs

The best customer support experience is a combination of human + machine. With Agatha, you'll reduce costs and improve CSAT at the same time.

Agatha is an AI-powered customer service agent.

Multi-Channel Support

When you hire Agatha, you also hire a world-class support organization. Every Forethought customer is assigned a personal Customer Success Manager.

Habla Espanol? Si

Not only will Agatha learn everything about your past tickets and all your knowledge base articles, but she can help future customers in over 100 languages.

Ready to start automating customer support requests and deliver better experiences?

Schedule A Demo

Schedule a demonstration with a Forethought team member to see Agatha live.

See Agatha Live

Get in touch with us to see Agatha in action