Resolve customer issues instantly with AI Automation

AI-powered automation for customer service. Solve over Chat, Email, and Web.

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Created for teams using:

Help customers over every channel.

By using Forethought Solve, you can meet your customers over the channel they prefer. Automate responses over:

  • Email
  • Chat
  • Help Center
  • In-app

AI Automation - No Code Required

No need to build decision trees and conversation paths. Set up in minutes, not weeks, because Forethought learns from your data.

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Automate Repetitive Tasks with Solve Workflows

Solve Workflows is for the common and repetitive requests that can't be answered with articles or macros.

Perfect for: 

  • Refund requests
  • Order updates
  • Password resets
  • Tracking numbers
“I am so impressed with the results, so I want to put Forethought in front of every support channel that we have.”

Director of Customer Support

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Launch Agatha Within Days

Agatha doesn't take weeks or months to launch like a typical "conversational ai" chatbot. Within a few days, your team can be creating a better customer support exerience with our AI-powered agent.

Improve CSAT, Reduce Costs

The best customer support experience is a combination of human + machine. With Agatha, you'll reduce costs and improve CSAT at the same time.

Agatha is an AI-powered customer service agent.

Multi-Channel Support

When you hire Agatha, you also hire a world-class support organization. Every Forethought customer is assigned a personal Customer Success Manager.

Habla Espanol? Si

Not only will Agatha learn everything about your past tickets and all your knowledge base articles, but she can help future customers in over 100 languages.

Ready to see how Agatha can lower costs and deliver better experiences? Schedule your custom demo now.

Schedule A Demo

Schedule a demonstration with a Forethought team member to see Agatha live.

See Agatha Live

Get in touch with us to see Agatha in action