Help Customers Instantly Using AI

Agatha's AI-powered Solve feature resolves common issues quickly so your agents can focus on delighting customers.

Request a Demo

Created for teams using:

AI Automation on every channel.

By using Forethought Solve, you can meet your customers over the channel they prefer. Automate responses over:

  • Email
  • Chat
  • Help Center
  • In-app

No Code Self-Service, done right.

Customers want to be able to find their own answer, but they shouldn't need to look through hundreds of help doc articles. Agatha only sends the most relevant sections from the knowledge center, not a link or the whole page.

Deploy in days, not weeks.

  • Great for driving self service
  • No-code set up - our Implementation team takes the heavy lifting
  • Hand off to chat or webform seamlessly
Start Automating

Automate Repetitive Tasks with Solve Workflows

Solve Workflows is for the common and repetitive requests that can't be answered with articles or macros.

Perfect for: 

  • Refund requests
  • Order updates
  • Password resets
  • Tracking numbers
“I am so impressed with the results, so I want to put Forethought in front of every support channel that we have.”

Director of Customer Support

As Featured In

Launch Agatha Within Days

Agatha doesn't take weeks or months to launch like a typical "conversational ai" chatbot. Within a few days, your team can be creating a better customer support exerience with our AI-powered agent.

Improve CSAT, Reduce Costs

The best customer support experience is a combination of human + machine. With Agatha, you'll reduce costs and improve CSAT at the same time.

Agatha is an AI-powered customer service agent.

Multi-Channel Support

When you hire Agatha, you also hire a world-class support organization. Every Forethought customer is assigned a personal Customer Success Manager.

Habla Espanol? Si

Not only will Agatha learn everything about your past tickets and all your knowledge base articles, but she can help future customers in over 100 languages.

Ready to lower costs and increase CSAT with Agatha?

Schedule A Demo

Schedule a demonstration with a Forethought team member to see Agatha live.

See Agatha Live

Get in touch with us to see Agatha in action