Using the wealth of data at your help desk, gain insights that help you understand customer support and beyond.
Learn how the tickets you receive can help shape product roadmapping, improve operations, inform needs, and justify change. Curious about the technology behind Agatha?
Better meet your employees' professional development with insight into everyday work.Curious about the technology behind Agatha?
Agatha fits right into your team's workflow with little to no training.
Agatha Answers uses Natural Language Understanding (NLU) to suggest the best answers.
Use the workflow your agents implement each day to better understand how to improve.
Upvote and downvote answers to help Agatha improve results.
Agents can select the knowledge sources that work best for them.
Find Out What Works
Adapt to whatever new business need you have with better data.
Help your customer support agents focus on delighting customers