An answer engine for
Unlock the true power of your enterprise knowledge with our state-of-the-art AI, starting with our Agatha AnswersTM app for Customer Support on Zendesk and Salesforce.
Agatha Answers will:
Offer in-context answers to incoming support inquiries
Route incoming cases to appropriate agents
Augment incoming cases with relevant metadata
Fill gaps in your knowledge base
How it works
“We're delighted to be working with Forethought.
The Forethought Agatha platform reduced time to resolution on tickets by up to 32%.”
Senior Director, Support Engineering & Customer Education
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